Privacy Policy

At We R Cleaning Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or visit our website at https://wercleaningservice.com.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address
• Service Details: Cleaning preferences, scheduling information, and special instructions
• Payment Information: Billing address and payment method details (processed securely)
• Communication Records: Messages sent via WhatsApp, email, or our website
• Website Usage Data: IP address, browser type, pages visited, and cookies

How We Use Your Information

We use your personal information to:

• Provide and schedule our cleaning services
• Communicate with you about appointments and service updates
• Process payments and send invoices
• Respond to your inquiries and provide customer support
• Improve our services and website experience
• Send promotional offers and updates (with your consent)
• Comply with legal obligations

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use Google Analytics and Google Ads to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors and communication platforms
• Our Cleaning Staff: To provide scheduled services at your location
• Legal Authorities: When required by law or to protect our rights

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After this period, we will securely delete or anonymize your data unless retention is required by law.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.